CONTACT US: If you have any questions, send us an email us at

ORDERS: All orders will be processed within 2-4 business days. You will receive an order confirmation email once your order has been placed and a shipment confirmation email with tracking number once your order has been shipped. If you have any questions, please email us at and reference your order #.

RETURNS: If you are not completely satisfied with your purchase, we do accept returns within 30 days of your purchase date. The items must not be broken, scratched or damaged in any way. Please return the order in the same box and packing materials as you received your order in. Please allow up to 10 days to see your refund back on original form of payment. LOCKRACK charges $10 for all returns. This amount will be deducted from your refund when your return has been processed. 

Email us at for a return label and RA #.

SHIPPING: We offer UPS Ground shipping (3-7 business days) to the lower 48 and USPS (5-10 business days) shipping to Hawaii & Alaska. Shipping costs vary per order. Orders will be processed and shipped within 2-4 business days, excluding holidays and weekends.

WARRANTY: We do offer a warranty on all products. Please email us at for more information.

WHOLESALE:  Email us at